Eligibility:

Items can be returned or exchanged within 14 days of the delivery date.
To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.

Return Process:

To initiate a return, contact our customer service via WhatsApp at +94777495023 with your order number and the reason for the return.
Once your return is approved, you will receive instructions on how to send your items back.

Return Shipping:

Customers are responsible for the cost of return shipping.
We recommend using a trackable shipping method for your return.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
An approved refund will be processed within 1 business day, minus the return cost.

Exchanges:

If you need to exchange an item, please contact us with your order number and details of the exchange.
You have to bear the delivery cost incurred during the exchange.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within 7 days of delivery.

Contact Information:

For any questions or concerns about shipping, please contact us at +94777495023 via WhatsApp.